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North Lincolnshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines, such as the W3C Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities. However conformance with these guidelines will help make the web more user friendly for all people.

We are continually working to improve the accessibility of our site. We require new pages to meet a set of accessibility requirements which include:

  • Providing aids to navigation for screen reader users such as:
    • an invisible link which allows the users to skip navigation links in order to get quickly to the main content of the page
    • proper markup for identifying the page title (i.e. an <h1> element) 

  • Providing text equivalents for images
  • Providing null text equivalents on decorative images
  • Identifying row and column headers for data tables
  • Programmatically associating labels with form fields
  • Using valid HTML 4.01 Transitional markup language
  • Supporting browser settings for enlarging text and user style sheets
  • Using consistent navigation and presentation style throughout the site
  • Enable keyboard navigation of web pages
  • Although JavaScript is used on our website, essential functionality on most pages does not require it


When necessary accessibility testing using automated tools and manual procedures is performed on any new content.

Wherever possible we use plain English on the website. Plain English is language that everyone in our audience can easily understand. The only exceptions to this are documents that convey text of a technical or legal nature.

Whilst North Lincolnshire Council strive to adhere to the accepted guidelines and standards for accessibility and usability, it acknowledges that it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the North Lincolnshire Council website, please don't hesitate to contact us using our online feedback form or by email at customerservice@northlincs.gov.uk.